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By: Lin Da

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Wednesday, 8-Sep-2010 09:18 Email | Share | | Bookmark
Clients – TAA40104 Certificate IV in Training and Assessment

In TAA40104 Certificate IV in Training and Assessment you’ll learn that clients are learners, enterprises or organisations which use or purchase the services provided by a training and assessment organisation.

A training and assessment organisation can have many different clients, and may be asked to address quite diverse learning needs. Different client groups might include:

* internal and external learners
* an enterprise
* a department or division of an enterprise
* managers and HR personnel of an enterprise
* an industry sector
* a professional association
* a community organisation
* a government organisation
* an educational institution.

Which of these groups are clients of your TAA40104 Certificate IV in Training and Assessment practice environment?

Define your clients.

Are there other broad groups?

How might their needs differ?

You will be providing a training and assessment strategy or solution to your clients to develop the skills and knowledge of a target group. Within these target groups, there are learners with a range of needs. These may include:

* existing industry or enterprise employees
* school leavers and/or new entrants to the workforce
* apprentices or trainees
* individuals learning new skills and knowledge
* individuals seeking to upgrade skills and knowledge
* individuals changing careers
* unemployed people
* learners who have a disability
* learners who are members of target groups such as Aboriginal and Torres Strait Islanders
* recent migrants
* individuals or groups needing to meet licensing or other regulatory requirements
* a particular class of visa holder.


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